Privacy Policy

LAST UPDATED: 29 MAY 2026

1. Who we are

VNQSH (referred to as “we”, “us”, and “our” throughout this document) is committed to protecting the privacy of users of our website (vnqshfx.com) and our algorithmic forex execution service.

Contact: Through the contact form on vnqshfx.com

This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). For users in the European Union or United Kingdom, it also addresses our obligations under the General Data Protection Regulation (GDPR) and UK GDPR respectively.

2. What information we collect

We collect the following categories of information.

2.1 Information you provide directly

• —Name
• —Email address
• —Postal address (founding members only, for shipping the founding member card)
• —Telegram username
• —Country of residence
• —Payment information (processed by Paddle; we do not store full card details)

2.2 Information collected automatically

• —IP address
• —Browser type and version
• —Device type
• —Pages visited and time spent on the site
• —Referring website

2.3 Information from third parties

• —Subscription and payment data from Paddle
• —Telegram chat membership status

3. How we use your information

We use your information to:

• —Provide access to the VNQSH service
• —Process payments and manage subscriptions
• —Provision your dedicated VPS
• —Send service-related communications, including welcome emails, performance updates, and important notices
• —Manage Telegram community access
• —Ship physical founding member cards (founding members only)
• —Improve our website and services
• —Comply with legal obligations
• —Detect and prevent fraud

We do not use your information to:

• —Sell or share with third-party marketers
• —Make automated decisions that significantly affect you
• —Profile you for advertising purposes
• —Train any AI models

4. Legal basis for processing (GDPR and UK GDPR users)

For users subject to GDPR or UK GDPR, our legal bases for processing are:

• —Contract. To provide the service you have subscribed to.
• —Legitimate interest. To maintain and improve the service, prevent fraud, and communicate service updates.
• —Consent. For any optional communications such as marketing, although we currently do not send marketing.
• —Legal obligation. To comply with tax, accounting, and regulatory requirements.

5. Who we share information with

We share your information only with the following parties.

Service providers necessary to deliver our service

• —Paddle. Payment processing and subscription management
• —Vercel. Website hosting
• —Resend. Transactional email delivery
• —Plausible. Privacy-focused analytics. No cookies, no personal data
• —Telegram. Community group access
• —VPS provider. To provision your trading server
• —Shipping provider. To deliver founding member cards (founding members only)

Legal requirements

We may disclose information if required by law, court order, or to protect our legal rights.

Business transfers

If VNQSH is acquired or merged, your information may transfer to the new entity. We will notify you of any such change.

We do not sell your personal information to anyone, ever.

6. International data transfers

Some of our service providers may be located outside Australia. For example, Paddle in the UK and Vercel in the US. When your data is transferred outside your country of residence, we ensure appropriate safeguards are in place, including:

• —Use of providers with adequate data protection certifications
• —Standard contractual clauses where required
• —Compliance with cross-border data transfer rules under the Australian Privacy Act and GDPR

7. How long we keep your information

• —Active subscribers. For the duration of your subscription.
• —Former subscribers. For 7 years after subscription ends, as required for tax, accounting, and compliance purposes.
• —Website analytics. Aggregated and anonymous, retained indefinitely.
• —Marketing emails (if added later). Until you unsubscribe.

You can request earlier deletion of your data at any time, subject to our legal retention obligations.

8. Your rights

You have the right to:

• —Access the personal information we hold about you
• —Correct any inaccurate information
• —Delete your information, subject to legal retention requirements
• —Object to certain types of processing
• —Restrict how we use your information
• —Data portability, meaning the right to receive your data in a structured format
• —Withdraw consent at any time for processing based on consent
• —Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or your local data protection authority

To exercise any of these rights, contact us through the contact form on vnqshfx.com.

9. Security

We take reasonable steps to protect your information, including:

• —HTTPS encryption for all data in transit
• —Secure password handling. We never store passwords in plaintext
• —Access controls limiting who can view personal information
• —Regular security reviews of our systems
• —Third-party providers that meet industry security standards

However, no system is 100% secure. If we become aware of a data breach affecting your information, we will notify you and the relevant authorities as required by law.

10. Cookies and tracking

We use minimal cookies on our website.

• —Essential cookies. Required for the site to function (authentication, checkout)
• —Analytics. We use Plausible Analytics, which does not use cookies or collect personal information

We do not use:

• —Third-party advertising cookies
• —Cross-site tracking
• —Social media pixels
• —Marketing automation tracking

You can disable cookies in your browser settings, but some site features may not work properly.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be notified via email at least 14 days before taking effect. The “Last updated” date at the top of this policy reflects the most recent revision.

This document is being finalised by our legal team. For any urgent questions, please contact our team.