Terms of Service

LAST UPDATED: 29 MAY 2026

1. About VNQSH

VNQSH (referred to as “we”, “us”, and “our” throughout this document) is an algorithmic forex execution software product operated from Canberra, Australia. We provide software that automates trading on the user’s own MetaTrader 5 broker account.

Contact: Through the contact form on vnqshfx.com

2. What we provide

When you subscribe to VNQSH, you receive:

• —Access to the VNQSH algorithmic trading software (the “Bot”)
• —A dedicated virtual private server (VPS) configured to run the Bot
• —Access to a private Telegram community channel
• —Fortnightly performance updates from our public track record
• —Software updates and bug fixes for the duration of your subscription
• —Direct support via Telegram and email

3. What we do not provide

VNQSH is explicitly not:

• —A managed account service
• —A financial product or investment scheme
• —Financial advice, financial planning, or investment guidance
• —A guarantee of returns, profits, or trading outcomes
• —A custody service. We never hold your funds
• —A regulated broker or financial institution
• —Tax, accounting, or legal advice

The user retains full control of their own broker account and funds at all times. The Bot executes trades on the user’s behalf using the user’s own broker connection. We do not have direct access to user funds.

4. Who can subscribe

To subscribe to VNQSH, you must:

• —Be at least 18 years old
• —Have legal capacity to enter into a binding agreement
• —Hold a valid trading account with a supported broker
• —Have sufficient capital to absorb potential losses. We recommend a minimum of £5,000 GBP, with £25,000 GBP or more for optimal results
• —Reside in a jurisdiction where the use of automated trading software is legal
• —Not be a resident of a jurisdiction where automated trading software is prohibited

5. Subscription tiers and pricing

We offer three subscription tiers.

Founding Members (first 20 only)

• —£149 GBP per month
• —Locked at this rate for the life of the active subscription
• —Once 20 founding spots are filled, this tier permanently closes

Early Access (next 30 members, slots 21 to 50)

• —£249 GBP per month, or
• —£672 GBP for 3 months (10% discount)
• —£1,194 GBP for 6 months (20% discount)
• —£1,992 GBP for 12 months (33% discount)

Standard Access (slot 51 onward)

• —£299 GBP per month, or
• —£807 GBP for 3 months (10% discount)
• —£1,434 GBP for 6 months (20% discount)
• —£2,388 GBP for 12 months (33% discount)

We reserve the right to change pricing for new subscribers at any time. Existing subscribers retain their tier’s pricing as long as their subscription remains continuously active. If a subscription lapses or is cancelled, re-subscribing requires the then-current public pricing.

All prices are in British pounds sterling (GBP) and exclude any applicable taxes. Taxes are handled by our payment processor, Paddle.

6. Payment and billing

We process payments through Paddle, which acts as the merchant of record and handles taxation in your jurisdiction.

Monthly subscriptions renew automatically on the same date each month until cancelled.

Pre-paid subscriptions of 3, 6, and 12 months are paid in full at the start of the term and renew automatically at the end of the term unless cancelled.

Failed payments will trigger retry attempts. If all retry attempts fail, access will be suspended.

7. Cancellation

Monthly subscriptions: Cancel anytime through your Paddle customer portal. Access continues until the end of the current billing period.

Pre-paid 3, 6, or 12-month subscriptions: Cancel anytime through your Paddle customer portal. The subscription will not auto-renew at the end of the term. Pre-paid terms are non-refundable except as described in Section 8.

8. Refund policy

Please refer to our separate Refund Policy document for full details.

In brief, a 14-day full refund is available on monthly subscriptions if the Bot has not yet been deployed to your trading account. Once the Bot is live on your account, all sales are final, subject to non-excludable consumer guarantees under Australian Consumer Law.

9. Risks and disclaimers

By subscribing to VNQSH, you acknowledge and accept the following.

9.1 Trading risk

Foreign exchange trading carries substantial risk of loss and is not suitable for all investors. You may lose some or all of your invested capital. Leverage can work for you as well as against you.

9.2 No guarantees

Past performance does not guarantee future results. The Bot’s historical or stated performance is not a prediction of future performance. We make no representation or warranty that the Bot will generate profits or avoid losses.

9.3 Your responsibility

You are solely responsible for:

• —The capital you allocate to your trading account
• —Selecting an appropriate broker
• —Monitoring the Bot’s activity on your account
• —Disabling the Bot if you wish to stop trading
• —Complying with all tax laws in your jurisdiction
• —Any losses incurred while the Bot is operating on your account

9.4 Not financial advice

Nothing provided by VNQSH constitutes financial, investment, tax, or legal advice. We recommend you seek independent professional advice before trading.

9.5 Software warranty disclaimer

The Bot is provided “as is” without warranty of any kind. We do not warrant that the Bot will be uninterrupted, error-free, or free of defects.

10. Limitation of liability

To the maximum extent permitted by law, and noting that nothing in these terms excludes any consumer guarantees that cannot be excluded under Australian Consumer Law:

• —We are not liable for any trading losses incurred while using the Bot
• —We are not liable for losses arising from broker issues, VPS downtime, internet connectivity issues, or other third-party failures
• —We are not liable for indirect, consequential, or special damages
• —Our maximum aggregate liability is capped at the amount you have paid to us in the preceding 12 months

11. Intellectual property

The VNQSH software, source code, algorithms, strategies, branding, and all related materials are the exclusive property of VNQSH. Subscribers receive a personal, non-transferable, non-exclusive license to use the Bot for the duration of their subscription.

You may not:

• —Reverse engineer, decompile, or attempt to extract the source code of the Bot
• —Share, resell, sublicense, or redistribute the Bot or its outputs
• —Use the Bot to operate a competing service
• —Share your VPS access or subscription credentials with any third party

Violation of these terms may result in immediate termination of your subscription without refund.

12. Telegram community rules

Access to our private Telegram channels is a privilege, not a right. We reserve the right to remove members who:

• —Share confidential information disclosed in the community
• —Promote competing products
• —Harass other members
• —Provide unsolicited financial advice
• —Behave abusively toward staff or members

13. Service availability

We aim for uptime of 99% or higher but cannot guarantee uninterrupted service. Scheduled maintenance and unexpected outages may occur. We are not responsible for trading opportunities missed during downtime.

14. Changes to the service

We reserve the right to:

• —Modify the Bot’s strategies, parameters, or capabilities at any time
• —Add or remove supported currency pairs
• —Change the VPS provider or infrastructure
• —Modify these Terms of Service with reasonable notice to active subscribers

Material changes to these Terms will be notified via email and Telegram at least 14 days before taking effect.

15. Termination by VNQSH

We reserve the right to terminate any subscription, without refund, if a subscriber:

• —Violates these Terms of Service
• —Engages in fraudulent activity
• —Causes harm to the VNQSH brand or community
• —Provides false information during signup

16. Disputes and governing law

These Terms are governed by the laws of the Australian Capital Territory, Australia.

Any disputes will first be addressed through good-faith negotiation. If unresolved, disputes will be submitted to mediation in accordance with Australian law.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full effect.

18. Contact

For questions about these Terms, please contact us through the contact form on vnqshfx.com.

This document is being finalised by our legal team. For any urgent questions, please contact our team.